Every lead worked, every test drive booked, every customer brought back
A purpose-built CRM for car retail and high-consideration retail, with AI woven through the funnel. It captures leads from every channel, scores and routes them in real time, books test drives, arms sales staff with an AI copilot, and runs the service and retention motions that turn a one-time buyer into a repeat customer — all across WhatsApp, web and the showroom, integrated to inventory and the dealer-management system.
AI CRM for Automotive & Retail — in the browser
What AI CRM for Automotive & Retail does
Omnichannel lead capture
Leads from web, WhatsApp, marketplaces, walk-ins and campaigns land in one place, de-duplicated and enriched, so nothing falls through the cracks between portals and the showroom floor.
AI lead scoring & routing
Every lead scored on intent and value in real time and routed to the right rep or showroom instantly, with SLA timers and automatic escalation so hot leads are worked in minutes, not days.
Test-drive & appointment booking
Self-service and assisted booking for test drives and service appointments, with calendar, vehicle-availability and reminder automation that cuts no-shows.
Sales-rep copilot
An AI copilot that preps the rep for every conversation — customer history, vehicle interest, finance options, next best action — and drafts the follow-up, so reps sell instead of doing admin.
Service & retention automation
Automated service reminders, renewal and re-purchase nudges, and win-back journeys timed to the ownership lifecycle, turning the after-sales relationship into recurring revenue.
Inventory & DMS integration
Two-way integration with inventory, dealer-management and finance/insurance systems, so quotes, availability and paperwork stay in sync with the CRM and the customer always sees the truth.
From start to value in 4 steps
Capture every lead
All channels — web, WhatsApp, marketplaces, walk-ins — flow into one enriched, de-duplicated pipeline.
Score and route
AI scores intent and value and routes instantly to the right rep with SLA timers and escalation.
Engage and convert
Test drives booked, reps armed with a copilot and next-best-action, follow-ups drafted automatically.
Retain and grow
Service reminders, renewals and win-back journeys run on the ownership lifecycle to drive repeat revenue.
Built on proven enterprise tech
Engagement
AI
Automation
Integration
"Response time on a new enquiry went from hours to minutes, and our reps walk into every conversation already briefed. Test-drive bookings and repeat-service revenue both moved within a quarter."— Group Head of Sales, Automotive Retail Group
Deploy how you need it
AI CRM for Automotive & Retail — Ready to Deploy
Get a demo and see how it fits your stack.