End-to-end document workflows that survive regulator, scale, and your IT roadmap
DocGenie extracts the data; DocuMage runs the workflow. It is MindMap's flagship document-processing platform, orchestrating the full document lifecycle from arrival to downstream system update with traceable, compliant, configurable workflows. Built for regulated industries where 'we have a tool that does OCR' is not an answer to the operations director, the auditor, or the regulator.
DocuMage — in the browser
What DocuMage does
End-to-end orchestration
From document receipt at the channel gateway through OCR, classification, extraction, validation, business-rule checks, exception handling, approval routing, and downstream system update — one governed pipeline with one observability plane. No middleware glue, no point integrations, no orphaned exceptions.
Adaptive classification
Multi-class classifier auto-routes incoming documents to the right workflow based on document type, content, and metadata — no manual sorting at intake. Mis-classifications trigger a feedback loop that retrains the classifier. New document types added in days, not weeks, against a labelled training set you build collaboratively with our team.
Multi-stage validation gates
Configurable validation at every stage of the workflow: field-level rules at extraction, cross-field consistency, cross-document matching, business-rule checks, external system validation against master data and sanctions, and approval-based gates for high-risk documents. Every failure routes with full reasoning, not as opaque exceptions for ops to triage blind.
Three-hundred-sixty-degree audit
Every action, decision, configuration change, and data field is timestamped, attributed, and immutable. The audit log is cryptographically chained, exportable to your SIEM, and granular enough to answer any regulator question about any document. We have passed central bank audits on this with no findings.
Straight-through processing economics
High-confidence documents complete the full workflow — extraction through downstream system update — without human intervention. Median STP rate across production deployments is sixty-eight percent and rises to over eighty percent on mature deployments after tuning. The unit economics of document operations change qualitatively when STP crosses sixty percent.
Low-code configurator
Business teams configure workflows, validation rules, routing logic, and exception handling through a low-code visual interface — no engineering required for ongoing changes. Engineers retain control of integrations, system connectivity, and security. The separation of concerns lets business move fast where it should and IT stay in control where it must.
From start to value in 4 steps
Receive at any channel
Documents arrive via API call, customer portal upload, scan-to-folder, monitored email inbox, WhatsApp Business attachment, secure FTP, or DMS integration. Channel gateway authenticates, attributes, and queues.
Process the document
OCR, classification, and extraction in a single configurable pipeline with intermediate confidence scoring. Output is structured data with full provenance back to the source image.
Validate and gate
Multi-stage validation — field rules, cross-document checks, business-rule validation, external master-data lookups. Approval-required gates for high-risk or high-value transactions trigger human review with full context.
Act in the system of record
Push to downstream system — core banking, ERP, hospital information system, CRM — via pre-built connector. Confirmation captured back, audit log closed, source document retained or destroyed per policy.
Built on proven enterprise tech
Core platform
AI and extraction
Enterprise integrations
Security and compliance
"DocuMage reduced our digital-branch onboarding cycle from five days to four hours and made the workflow auditable to the bone. The regulator asked us to walk them through how a randomly-sampled customer's documents were handled — it took eleven minutes from question to a full trace. That used to take a small team a week."— Director of Digital Transformation, Tier-1 Bank, UAE
Deploy how you need it
DocuMage — Ready to Deploy
Get a demo and see how it fits your stack.