BOT model (Build-Operate-Transfer)
An engagement structure where the vendor first builds and operates a capability on the customer's behalf, then transfers ownership and operations to the customer's team after a defined period.
What BOT model (Build-Operate-Transfer) means in practice
Build-Operate-Transfer is an engagement pattern adapted from infrastructure-construction into IT services. The vendor builds the capability (people, process, platform), operates it long enough to demonstrate stability and train the customer's team, then transfers the going concern to the customer at a pre-agreed price and date. In AI engagements BOT is the structure customers reach for when they want long-term ownership but don't have the bench depth to build from scratch. MindMap offers BOT on the AI Centre of Excellence engagement model: typically a 12–24 month build-and-operate phase, then a structured transfer of platform, runbook, and certified team to the customer's permanent organisation.
All 62 terms, in plain language
Sovereign AI, RAG, agentic AI, IDP, MLOps and the regulations that shape enterprise AI.