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Enterprise AI glossary · Document Intelligence (IDP/OCR)

Intelligent Document Processing (IDP)

End-to-end automation of document workflows: capture, classify, extract structured data, validate, route, and integrate into downstream systems.

Definition

What Intelligent Document Processing (IDP) means in practice

Intelligent Document Processing is the modern, LLM-augmented evolution of OCR. Where OCR was "image to text", IDP is "document to structured business action". A typical IDP pipeline: ingest the document, classify its type (invoice, claim, policy, ID), extract the fields the workflow needs, validate them against business rules, route to the appropriate downstream system, and surface exceptions for human review. MindMap's DocuMage is our flagship IDP platform; it handles 3,000+ documents per day at customer sites with 94% straight-through processing across heterogeneous document types. The 6% that escapes to human review is where the value-engineering happens — most teams optimise for raw extraction accuracy and ignore exception-handling design.

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