Document Intelligence (IDP) ROI Calculator

Set your workflow numbers — monthly documents, current STP rate, FTE on the line. The calculator models the move to 94% production STP and the 3-year net benefit. Built on MindMap's DocuMage deployment data across BFSI, healthcare and insurance customers.

Start from a typical profile (optional)

Your document workflow

Monthly documents

25,000

Current STP rate (%)

50%

Industry baseline 40-65% on heterogeneous document mixes

Cost per manually-processed doc (€)

€3.0

Loaded cost: reviewer time, error correction, downstream rework

Current FTE on this workflow

Fully-loaded annual cost per FTE (€)

€65k

Salary + benefits + overhead + management ratio

The economics

Target STP rate

89%

+39 percentage points from current

Monthly savings

€29k

9,750 docs auto-processed

FTE savings

14 FTE

€910k/year reallocated

3-year net benefit

€3.38M

€3.78M benefit · €400k cost · payback in 3 months · ROI 846%

Implementation: €220k typical MindMap DocuMage engagement (6-9 weeks, sovereign deployment). Annual licence + maintenance: €60k. STP-rate target capped at 94% — the level we sustain in production across BFSI, healthcare and pharma deployments. FTE compression assumes a 5× throughput multiplier on the remaining exception-handling team. Numbers are directional; we share the full TCO + risk model on a scoping call.

What the numbers mean in practice

The headline 3-year net benefit assumes you start with the current state we see most commonly at scoping (40-65% STP, mixed document types, manual exception team) and end at the 94% STP MindMap sustains in production.

The benefits decompose into two halves. The first is per-doc cost reduction: every additional document that goes through straight-through saves the manual processing cost (typically €2-5 per doc loaded). The second is FTE reallocation: the remaining exception team is smaller but more productive, freeing headcount for higher-value work.

The implementation cost (€220k) is a typical MindMap DocuMage engagement — 6-9 weeks contract-to-production, sovereign deployment on customer infrastructure, integrated with the customer's existing document-management and downstream-system estate. Annual licence is €60k thereafter.

Frequently asked questions

Where does the 94% STP target come from?

It's the sustained rate MindMap's DocuMage deployments achieve in production across heterogeneous document types — BFSI trade finance, healthcare claims, insurance underwriting, contract review. It's substantially above the 75-85% most production IDP deployments sit at after 9 months, and the gap comes from four engineering choices: classifier accuracy above 98%, type-specific extraction strategies, explicit confidence-scoring with field-level routing to human review, and exception-handling design treated as a first-class workflow.

Why does the calculator assume a 5x FTE productivity multiplier?

Once STP is high, the remaining work concentrates on exceptions — the documents the system couldn't auto-handle. Exception-handling is higher-value and faster per document than full manual review, because the system has already pre-populated extractions and surfaced the specific fields that need attention. Across MindMap's production deployments, exception-handling teams sustain 5x the per-FTE throughput of the previous full-manual operation.

Does the model account for change management costs?

Implementation cost (€220k) covers the technical deployment plus the foundational change management we deliver in-engagement. Customer-side change management — re-org of the document operation, retraining, BAU upskilling — sits outside this number and is highly customer-specific. We size it on a scoping call once we understand the customer's operational starting point.

What about per-document cost variations across document types?

The model uses a blended per-doc cost across the customer's workflow. In practice cost-per-doc varies substantially across document types (an invoice review costs less than a trade-finance LC review). For the directional ROI the blended cost is fine; for a precise per-workflow business case we model each document type separately during scoping.

Want the per-workflow business case?

Tell us your document types and volumes — we'll model the per-workflow ROI and share the cost build-up on a 20-minute call.

Book a scoping call →