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Customer Experience · AI accelerator

UX Insight Engine

Auto-analyses session replays and surfaces friction.

−90%
Replay review effort
+8–12 pts
Funnel completion
Weeks → hours
Issue detection time
3–5 months
Payback period
Ux
UX Insight Engine
CX · No. 58 of 117
What it does

UX Insight Engine in production

  • Ingests session replays from web and mobile apps
  • Detects rage clicks, dead ends and form abandonment
  • Ranks friction points by affected sessions
  • Ties friction to conversion and support contacts
  • Drafts fix recommendations for product teams
  • Tracks friction scores after each release

45-second film: the UX Insight Engine tile, an animated mockup and the KPI impact.

How it ships

Live in 6–9 weeks, inside your perimeter

Deployment options
On-premise (air-gapped)Private cloudManaged cloudHybrid
Integrates with
FullStoryHotjarMicrosoft ClarityAmplitudeMixpanelJira
Technology stack
ClickHouseApache KafkaQwen2-VL (screen understanding)scikit-learnPython
Compliance & security
GDPRDPDPPCI DSSISO 27001TCPA · TRAI
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A 20-minute technical walkthrough, no slides. Ships in 6–9 weeks.

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